Each brand you can find on our website has a different story and a different approach to sustainable and ethical production. Before we offer a product, we send a questionnaire to the product's manufacturer to assess the impact of each item based on our eight conscious criteria. You find the conscious criteria that apply to the product of your choice on the product page. There you also find more information about the values of the brand and their approach to sustainability. Next to that we ship our orders in packages made from recycled materials and pay a contribution to make the delivery CO2 neutral.

For more information please visit our Sustainability page.

The products you see on our website are made by sustainable lingerie brands from across the world. This means that each product is manufactured in a different way, in a different location. You can read more about where the piece you like is produced on the product page.

Sizing varies amongst the lingerie brands we carry. To make finding the right size as easy as possible for you, we measure each piece according to our sizing standards that you can find in our Bra Size Guide, Brief Size Guide or Bodysuit Size Guide. You can find specific size recommendations on every product page.

Shipping is free from 100€. If your order value is under 100€, the following shipping rates apply:

The Netherlands:
Shipping under 100€ order value: 7.00€

Germany, Belgium:
Shipping under 100€ order value: 9.00€

Orders placed before 16:00 CET will be shipped the same day.

National holidays in The Netherlands can impact how quickly we can send your order. You will receive an email notification once your order has been dispatched.

Usually it takes about:

The Netherlands: 2-4 business days

Europe: 3-10 business days

You will also receive a tracking link in the shipping confirmation email to follow the status of your package.

Every order is shipped from The Netherlands

We currently ship to The Netherlands, Germany and Belgium.

The great thing about lingerie is that it’s small — and so are our packages. They easily fit into your mailbox so you don’t need to be at home all day and wait for the courier.

We offer a 60 day return policy.

To return an item, please follow the instructions outlined in the delivery confirmation email that you received.

In case you are not eligible for free returns, we highly recommend to ship your return shipment insured and to keep proof of your return shipment until you received your refund. We cannot refund returns that we did not receive (for example if they were lost in the post). 

After we received the pieces you returned, we inspect them and once accepted, will initiate a refund within 2 business days. It can take up to 2 business days for your money to arrive back on your bank account.

We always refund via the payment option you chose at checkout. 

We inspect returned products carefully to understand that they have not been used or worn (trying them on is okay). After they pass our quality controls we restock them and offer them again for sale.

We ship orders on the same day or following business day. You can cancel your order before you receive a shipping confirmation via mail.

Just send us a mail to info@thelingerist.com as soon as possible, mentioning your order number and we will try to cancel it for you.

Has your order already been shipped and you want to cancel it?

No worries, you can always send it back as part our our Return Policy.

Do you notice a mistake in your shipping address or did you order a wrong size? Let us know as soon as possible by sending an email to info@thelingerist.com.

Orders that are already shipped cannot be changed.