Bonnie string

how do I know which size to order?

Sizing varies amongst the lingerie brands we carry. To make finding the right size as easy as possible for you, we measure each piece according to our sizing standards that you can find in our Bra Size Guide, Brief Size Guide or Bodysuit Size Guide. You can also find specific size recommendations on every product page.

what makes the Bonnie string sustainable?

Each brands we sell has a different story and a different approach to sustainable and ethical production. Before we offer a product, we send a questionnaire to the product's manufacturer to assess the impact of each item based on our eight conscious criteria. You find the conscious criteria that apply to the product of your choice on the product page. There you also find more information about the values of the brand and their approach to sustainability. Next to that we ship our orders in packages made from recycled materials and pay a contribution to make the delivery CO2 neutral.

For more information please visit our Sustainability page.

Where do you ship to?

We ship to The Netherlands, Germany and Belgium.

When will my order be shipped?

If you place your order on business days before 16:00 CET, it will be shipped the same day! If you place your order after that time, it will be shipped the following business day.

How long does it take for my order to be delivered?

Usually it takes about:

• The Netherlands: 2-4 business days
• Germany + Belgium: 3-10 business days

You will also receive a tracking link in the shipping confirmation email to follow the status of your package.

Where are your products sent from?

Orders are shipped from our warehouse in The Netherlands.

Can products be returned?

We offer a 60 day return policy on all items. You can create a return label here.

Are returns free of charge?

Returns are free of charge.